Contact support
Choose the right support channel and include enough context for the team to begin working quickly.
01When should I open a support request?
Open a case for integration, configuration, billing, performance or security issues that need human help. Mark the request urgent if an active attack is affecting your business.
- Name the product and affected domain
- Describe symptoms, start time and business impact
- Attach sanitized logs or request IDs
02How soon will I receive a response?
Routine requests are handled promptly in business hours. Active attacks and broad service disruption are prioritized by the 24/7 team.
1DUN SUPPORT
Contact supportReady to submit your request?
Share your context and what you are seeing. Our support team will help with the next step.
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